1. Overview

This website and store are operated by Super Mobility. By accessing our website or purchasing from us, you agree to be bound by these Terms and Conditions.

These Terms apply to all users of the site, including customers, browsers, and referrers.

2. Products and Services

Super Mobility provides equipment designed to support safety, mobility, and daily living at home.

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

Product descriptions and specifications are provided for general guidance. While we aim to ensure accuracy, they may be updated or corrected without prior notice.

3. Clinical Information

Information provided on this website is general in nature and does not replace professional clinical advice.

Where appropriate, products should be selected or prescribed by a qualified healthcare professional to ensure suitability and safety.

4. Orders and Payment

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

Payment must be made in full at the time of purchase unless otherwise agreed.

We reserve the right to cancel or refuse any order, including where pricing or product information is incorrect.

5. Delivery

We aim to dispatch orders within the timeframes stated on our website. Delivery times may vary depending on location and product availability.

Delays may occur due to external factors. Super Mobility is not liable for delays outside of our control.

Risk of loss or damage passes to the customer upon delivery.

6. Returns and Refunds

Returns are subject to our Returns Policy.

Due to the nature of healthcare and hygiene-related products, some items may not be eligible for return unless faulty.

If a product is damaged, faulty, or incorrect, please contact us as soon as possible.

7. Warranty

Products may be covered by manufacturer warranties. Warranty terms vary depending on the product.

Super Mobility will assist in facilitating warranty claims where applicable.

Normal wear and tear, misuse, or improper use are not covered under warranty.

8. Use of Products

Products must be used in accordance with manufacturer instructions.

Improper use may result in injury or damage and void any applicable warranty.

Super Mobility is not responsible for misuse or use outside of intended purpose.

9. Limitation of Liability

To the extent permitted by law, Super Mobility is not liable for any indirect, incidental, or consequential loss arising from the use of our products or website.

Our liability is limited to the replacement or refund of the product where required under Australian Consumer Law.

10. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect once published on this page.

13. Contact

For any questions regarding these Terms and Conditions, please contact:

Super Mobility

supermobility.store@gmail.com

0490 057 622